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Shipping and Returns


1.1 Shipping fees are included in the monthly recurring charge of the subscriber and will only vary if the client modifies his order. Shipping charges may be added to the invoice in the case where the client would add products that are not included in his monthly subscription. Please note that ground standard shipping will always be used to ship orders. Additional charges will apply if a client wishes to accelerate the shipping.

1.2 All orders received between Monday and Friday during normal business hours are dealt with within 24-48hours. Orders received on weekends are dealt with the following Monday or Tuesday. Client understands that Oatbox cannot guarantee same day treatment.

1.3 All of our shipments are shipped with insurance at our cost.

1.4 All duties and taxes are covered by Oatbox.

1.5 Comestible items are not returnable and non-refundable.