Referral Program Terms and Conditions
The Referral Program Terms (the “Terms”) apply to the referral program (the “Program”), offered by Oatbox and set forth the legally binding terms and conditions for participation in the Program, and will govern your participation in any and all Program offers. Acceptance of the Site Terms and Conditions includes acceptance of these Referral Program Terms and Conditions.
Oatbox reserves the right to modify these Referral Program Terms and Conditions at any time, without notice to you, so it is important to check the Referral Program Terms and Conditions periodically. Participation in the Program is considered acceptance of these Referral Program Terms and Conditions and any modified terms included therein. Upon notice, Oatbox may, in its sole and absolute discretion, cancel, change, suspend or modify any aspect of the Program at any time.
This Program will continue until terminated, suspended, modified, or converted to another rewards program by Oatbox.
To enroll in the Program as a referrer, you simply need to have registered for an Oatbox account at oatbox.com/en. You do not need to have an active subscription to earn credits in the Program.
The Program is only available to members (“Members”) with a personal Oatbox account; customers enrolled with Oatbox for Business or purchasing with our third party providers are not eligible.
Participating in the Referral Program
To participate, refer friends who have not previously purchased any products from Oatbox by sending them your personal referral link or promo code via email, social media or any other ways Oatbox may provide.
For each friend who signs up for an account through you and purchases a subscription, we will post to your account a $2 credit, which will be automatically applied to your next order, and which will renew every single time your friend receives an order (for the avoidance of doubt, excluding gift shop purchases). We will also post a $25 credit on our $45 “Discovery Box” applicable on your friend’s first order (excluding any trial orders). The $25 friend credit can only be applied to the Oatbox “Discovery Box” leading to an Oatbox subscripion (and not to gift shop purchases or trial orders).
Please note that in order for you to receive credits for referring a friend an in order for a friend to receive an Oatbox credit for signing up for an account and making an eligible subscription through your referral, your friend must accept, and not delete, any relevant cookies provided in connection with the Program; otherwise, the referral link, code or email will not be recognized the credit will not be applied to your or your friend’s account.
Upon notice, Oatbox reserves the right to suspend, terminate, revalue or modify, without liability to members, all or part of the credits’ value structure and offers and any merchandise or service. Oatbox reserves the right to adjudicate all credits discrepancies in its sole discretion, and the members agree to abide by any such adjudication. You can check your Oatbox credits balance on your account page.
Oatbox Credits Redemption
The referrer’s credits are redeemable towards purchases on the website, and will be automatically added at checkout, provided that you are signed in to your account. For purchases made on our gift shop, the Member can opt out of using their credits by unchecking the “Balance” box at checkout.
You will not able to select the amount of your credits that are applied to the order. If you have more credits than are necessary to complete a purchase, the appropriate number of credits will be applied and deducted from your account to complete the purchase; credits not needed to complete the purchase will remain in your account. If you have credits in your account, but not enough to complete the purchase, all credits in your account will be applied to the purchase. You will be asked to select another form of payment to cover the remaining balance.
Refunds & Returns
Credits are not refundable, not redeemable for cash, and are non-transferable.
Oatbox Credits Balance
You can always check your Oatbox point balance in your account page.
Oatbox Credits Expiration
Your account page lists your credits balance history, which displays the dates your credits were earned. Your credits expire a year after their obtaining.
Rewards may be taxable, depending on the value of the item and the federal, state, and local tax laws applicable to Member. Members are solely responsible for reporting such items on their tax returns and paying any associated tax liability. Members may not assign or transfer any credits. Oatbox makes no warranty in any respect as to any rewards, merchandise or service available within the Program.
Oatbox may, in its sole and absolute discretion, cancel, change, suspend, or modify any aspect of the Program at any time. Oatbox may, in its sole and absolute discretion, terminate or suspend any Member’s participation in the Program for breach of these Referral Program Terms and Conditions, or for taking any actions that are inconsistent with the intent of these Referral Program Terms and Conditions. Oatbox reserves the right at its sole discretion to prohibit any Member from participating in any aspect of the Program if Oatbox deems or suspects that such Member has engaged in or has attempted to engage in any of the following: (a) acting in violation of these Referral Program Terms and Conditions; or (b) damaging, tampering with or corrupting the operation of the Program or website; or (c) acting with intent to annoy, harass or abuse any other person; or (d) any inappropriate, uncooperative, disruptive, fraudulent, potentially fraudulent, or unusual behavior or activity; or (e) activity deemed in the sole discretion of Oatbox to be generally inconsistent with the intended operation of the Program. Any decision Oatbox makes relating to termination or suspension of any Member’s participation in the Program shall be final and binding in all respects. Oatbox shall be the sole determiner in cases of suspected abuse, fraud, or breach of these Referral Program Terms and Conditions or intent of these Referral Program Terms and Conditions.
Except for willful misconduct or gross negligence on the part of Oatbox, by participating in the Program, Members release Oatbox, its parent company, subsidiaries, affiliates, suppliers, advertising and promotions agencies and their respective directors, officers, employees, and agents (collectively, “Released Parties”) from any and all liability for any loss, harm, damages, cost or expense, including, without limitation, property damages, personal injury and/or death, arising out of or in any way connected to the Program.
Members agree to indemnify, defend and hold Oatbox and its representatives and agents harmless from and against any and all third party claims, demands, liabilities, costs or expenses, including attorney’s fees and costs, arising from, or related to any breach by Member of any of these Referral Program Terms and Conditions or any violation by Member of applicable law.
The laws of the Province of Quebec shall govern these Referral Program Terms and Conditions. Member hereby expressly consents to exclusive jurisdiction and venue in the courts located in Quebec for all matters arising in connection with these Referral Program Terms and Conditions or Member’s participation in the Program.
Effective date: December 2018